Castle Rock Insurance Agency

Tropical Storm Sandy Claim Information

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Family, Friends, Clients, Neighbors,

sandy-claim-infoWe wanted to send out an email to our family, friends, clients and  neighbors to let you know our thoughts and prayers are with everyone who was affected by Hurricane Sandy. This horrific, tragic & unprecedented storm has impacted countless numbers of people and businesses in communities in the Northeast and we sincerely hope that all of you and your families and friends are not only well, but also safe. We also hope you are able to begin a return to your daily routines. 

Castle Rock Agency Inc. is a member of the same communities you live in and we have also been affected by this horrific anomaly. We want to let you know that for the last week our power on our block and the surrounding blocks have been diverted to NYU hospital and our phone lines have also been down.  We want to apologize for the clients that have been trying to get through and were unable.  We want to let you know that for the last week we are working behind the scenes, monitoring emails and attempting to return calls as quickly and diligently as possible.   

Our offices have just returned to power this morning Saturday Nov 3, 2012 and we have come in to facilitate clients in need. 

In the meantime here are some important phone numbers. 


If you need to file a property loss please complete this form & fax or email it to us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it or fax it to 800-978-5186


If you need to file an auto loss claim please contact your carrier at the number on your auto ID Cards.


Phone Numbers

FEMA:  1-800-621-FEMA (3362)

Mobile devices @
Speech or Hearing Loss who us TTY call 800.462.7585
Those who use 711 or Video Delay service call 800.621.3362
Storm Assistance # 800.339.1759

American Red Cross1-800-RED-CROSS (733-2767


Disaster Assistance 

NYC Service  (a lot of useful information)

NYC Office of Emergency Management 

Warmest regards,
Your friends at Castle Rock Agency Inc

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